ITW EAE Support Center

I can’t remember my Benchmark logon password. How can I logon to Benchmark?

It’s easy to reset the Benchmark logon password to the default in Windows XP and Windows 7 based versions of Benchmark. Bear in mind though, that any custom passwords that existed will need to be recreated after the logon password reset has been done.

Here’s how to reset the Benchmark logon password:

  • Close the Benchmark user interface
  • Stop the Benchmark server
  • Go to Control Panel\All Control Panel Items\Administrative Tools
  • Double-click Services
  • Locate the Benchmark server in the Name column
  • Right-click on the Benchmark server
  • Select Stop
  • Exit Services
  • Go to C:\Program Files (x86)\Speedline\Benchmark for Printers\Database
  • Delete the file security.bin
  • Restart the computer

After the restart, Benchmark will regenerate the file security.bin. The only valid Benchmark logon username and password will be:

User name: Administrator

Password: Admin

MyLinda is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.