- Stop production and close Benchmark.
- Stop the Benchmark server.
- Find getlicenseinfo.exe and run it. It should be located at: Program Files (x86)/Speedline/Benchmark for Printers/Getlicenseinfo.exe
- The screen will ask for the “Machine Platform”. Be sure to select the correct one, in this case "Benchmark for printers."
- The system will continue getting information and ask for the Machine Serial Number.
- Select the option "Open Report On Exit". Note the location of the report and select DONE.
- At this point the system will generate the file Licenseinfo.txt
- Save the file on a media device such as a thumb drive.
- Send a copy of this file to ITW EAE so your new license can be generated.
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