Please refer to the below as to who to contact for tooling, equipment or upgrade orders based on the specific product line.
| Product | Region | Phone | Standard Office Hours | |
| Electrovert and Vitronics Soltec- Equipment, Upgrades/Tooling | Americas (US and Mexico) | usequipment@itweae.com | 8:00 am-5:00 pm CST | |
| Electrovert Upgrades Quote | Americas (US and Mexico), Europe, Asia | electrovertquotes@itweae.com | Contact Local Sales Rep | 8:00 am-5:00 pm CST |
| Printer and Dispenser- Equipment | Americas (US and Mexico), Europe | cammpmmachine.us@itweae.com | Contact Local Sales Rep | 8:00 am-5:00 pm EST |
| Printer and Dispenser- Upgrades | Americas (US and Mexico), Europe | parts@itweae.com | 8:00 am-5:00 pm CST | |
| Despatch-TT Equipment | Americas (US and Mexico) Europe | sales@despatch.com | 1-800-473-7373 Option 5 | 8:00 am-5:00 pm CST |
| Electrovert Equipment/Upgrades | Europe | usequipment@itweae.com | Contact Local Distributor | 8:00 am-5:00 pm CST |
| Vitronics Soltec Equipment | Europe | machines.nl@itweae.com | 9:00 am-4:00 pm CET | |
| Vitronics Soltec Upgrades | Europe | upgrades.nl@itweae.com | 9:00 am-4:00 pm CET | |
| Vitronics Soltec Tooling | Europe | tooling.nl@itweae.com | 9:00 am-4:00 pm CET | |
| Electrovert, Vitronics Soltec, Printer, Dispenser, and Despatch-Solar Equipment, Upgrades/Tooling | Asia | equipment.ap@itweae.com | 86 512 6841 3378 - Suzhou 65 6286 6635 - Singapore | 8:00 am- 5:00pm GMT+8 |